Having your tax return rejected by SARS can be frustrating and stressful—especially when you’re unsure what went wrong. Many South Africans experience this issue every tax season, often due to small errors or missing information. The good news is that a rejected return does not mean failure. With the right support, it can be corrected quickly and accurately. At ExtraStar Solutions, we help individuals and businesses understand why returns are rejected and how to fix them efficiently.

Common Reasons SARS Rejects Tax Returns:

SARS rejection usually happens when information does not match their records or when required details are missing. Common reasons include incorrect personal details, mismatched IRP5 or IT3 information, incomplete supporting documents, or calculation errors. Even something as simple as an incorrect bank account detail can result in rejection.

ExtraStar Solutions carefully reviews your tax return to identify these issues before resubmission, reducing delays and unnecessary stress.

Missing or Incorrect Supporting Documents

SARS relies heavily on supporting documentation to verify the accuracy of your return. Missing medical certificates, incomplete expense records, or incorrect tax certificates can all lead to rejection. Keeping accurate and organised records is essential.

Our team ensures that all required documentation is complete, valid, and aligned with SARS requirements before submission.

Income and Third-Party Data Mismatches

SARS cross-checks your declared income against information received from employers, banks, and other institutions. If your return does not match this third-party data, it may be rejected.

At ExtraStar Solutions, we reconcile your income and deductions with SARS pre-populated data to ensure consistency and accuracy.

Errors in Tax Calculations or Capturing

Manual capturing errors, incorrect tax codes, or misclassified expenses can easily lead to rejection. These mistakes often occur when taxpayers attempt to submit returns without professional assistance.

ExtraStar Solutions uses accurate systems and expert review to ensure calculations and entries meet SARS standards.

How ExtraStar Solutions Can Help

ExtraStar Solutions is a trusted South African tax and accounting firm specialising in tax compliance, corrections, and SARS queries. We don’t just resubmit returns—we resolve the root cause of the rejection.

We help by:

• Identifying why your return was rejected
• Correcting errors and omissions
• Ensuring full SARS compliance
• Supporting you through verifications or audits
• Turn Rejection into Resolution

A rejected tax return is not the end—it’s an opportunity to correct and improve. With expert guidance, the process becomes simple and stress-free.

Let ExtraStar Solutions help you resolve rejected tax returns and move forward with clarity, confidence, and compliance.